CofC Logo

Frequently Asked Questions

Why do I need a Cougar Card?

What is the difference between Cougar Cash and Dining Dollars?

How do I view my Cougar Cash and Dining Dollars balances?

How do I deposit funds to my (or my student's) Cougar Card?

How can I replace a missing or damaged card?

How do I sign up for or change a meal plan?



Why do I need a Cougar Card?

The Cougar Card identifies you as a member of the College of Charleston community.  It functions to access events, facilities and services including use as a personal debit card by depositing to the Cougar Cash account.  A quick overview is provided below, for more details and benefits of the Cougar Card, please visit the Students or Faculty and Staff pages.

Students

  • Dining- Take advantage of on-campus dining facilities with a meal plan or load your Cougar Card with Cougar Cash and Dining Dollars to be used at various locations on-campus.
  • Campus Recreation- Work out at the George Street Fitness Center, Johnson Center as well as the pool and enjoy the game room in the Stern Center for free!  More information at Campus Rec
  • Library- Check out books from the library and access 300 free pages of printing from library computers each semester.  Cougar Cash may be added to the Cougar Card to pay for copying services or when free prints are no longer available.
  • Entertainment- Free admission to College of Charleston sporting events and discounted tickets to campus theatre events.
  • Transportation- Ride any CARTA bus for free with your Cougar Card by simply showing it to the bus driver.  Participate in the bike share program, Bike CofC for free.

Faculty and Staff

  • Discounted Parking- Load your Cougar Card with Cougar Cash to take advantage of discounted parking rates in the St. Philip Street and Wentworth Street garages.  Doing this will allow you park for the day for a maximum of $7.  Check Faculty and Staff page for more information.
  • Transportation- Ride any CARTA bus for free with your Cougar Card by simply showing it the bus driver.  Participate in the bike share program, Bike CofC for free.
  • Library- Check out books from the Addlestone Library.
  • Discounts-
    • Receive discounts on tickets for the College of Charleston School of the Arts Theatre Department productions. 
    • Get 10% off at the College of Charleston Bookstore and College Corner
    • Other discounts and promotions available through Human Resources

What is the difference between Cougar Cash and Dining Dollars?

Cougar Cash can be used at a variety of locations on campus for both food, and non-food items.  See Student Cougar Cash for full listing of where Cougar Cash is accepted.  Cougar Cash can be added at Cougar Card Services ($5 minimum) or at the Card Value Center in the Addlestone Library (Cash only, $1 minimum).  Students and Authorized users can also add Cougar Cash online through the eBill.  For more information on Cougar Cash, click Student Cougar Cash.

Dining Dollars can be used only for food purchases from on-campus dining locations and select vending machines.  Dining Dollars can be added in the Cougar Card office ($50 minimum).  Students and Authorized users can also add Dining Dollars online through the eBill via MyCharleston.  For more information on Dining Dollars, click Meal Plans.

Employees should consult the Employee Cougar Cash page for more information on Cougar Cash.

How do I view my Cougar Cash and Dining Dollars balances?

Students can view Cougar Cash and Dining Dollars balances via the Cougar Card Portal.

How do I deposit funds to my (or my student’s) Cougar Card?

Students

  • At the Cougar Card Office with cash, check, money order, or any major credit card with a $5 minimum. Funds will be available immediately
  • In the Addlestone Library at the Card Value Center with Cash with a $1 minimum. Funds will be available immediately.
  • Online via the eBill through MyCharleston.  Funds will be available within 2 hours.

Parents

  • Authorized Users can deposit Online via the student eBill through MyCharleston.  Funds will be available within 2 hours.
    • Major credit cards and eChecks are accepted.
    • See instructions on Parents page
  • By mail with check or money order payable to College of Charleston sent to Cougar Card Services, College of Charleston, 66 George St. Charleston SC 29424
  • Unfortunately deposits can’t be accepted over the phone.

Employees

  • At the Cougar Card office with cash, check, money order, or any major credit card with a $5 minimum.  Funds will be available immediately.
  • Online via the eBill through MyCharleston. Funds will be available within 2 hours.
  • In the Addlestone Library at the Card Value Center with Cash with a $1 minimum. Funds will be available immediately.

More information for Employees can be found on the Employee Cougar Cash page.

How can I replace a missing or damaged card?

Students and contractors who lose their Cougar Card and need to get a replacement can do so at Cougar Card Services at 162-A Calhoun St. during service hours Monday-Friday from 9:00 am to 4:30 pm for a charge of $20.  This fee can be paid with cash, check, major credit card, or Cougar Cash.  Students only may obtain replacement cards after normal business hours and on weekends at Public Safety, 81-B St. Philip Street. The $20 replacement fee will be charged to the student eBill. 

More information can be found on the Lost or Stolen Cards Page 

How do I sign up for or change a meal plan?

Students can sign up for and purchase a meal plan via the MyHousing/MyDining portal on MyCharleston through during the Housing and Meal Plan Application Period.

First time resident freshmen, regardless of credit hours, and transfer students who have not completed a full year at another institution must select from one of three plans. These meal plan options can be found at Dining Services 

Upperclassmen and Commuters who would like to purchase a meal plan can choose from nine different options. These meal plan options can be found at Dining Services

For more specific information on term-specific dates, deadlines, and policies, please visit the Meal Plans page.

Dining Dollars and Cougar Cash carry over to the next semester, Meal Swipes do not.